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Little Black Box

by Jordan Ficklin

Sometimes I wish watches had black boxes in them like airplanes. I saw a watch today that had been serviced 18 months ago with a bent seconds hand post. The hand was pointed up at the crystal and the watch was stopped. The crystal has large chips in it and the bezel is heavily scratched. I would really like to know what kind of impact it takes to inflict this kind of damage. It’s almost unfathomable to me. The black box might also make it easier to explain to the customer how their watch became damaged.

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  1. Michael O
    Posted September 24, 2008 at 7:42 pm | Permalink

    Maybe someone opened the watch and touched something they shouldn’t have?

  2. J.Peter
    Posted September 24, 2008 at 8:05 pm | Permalink

    That is a possibility.

  3. Posted September 25, 2008 at 2:21 am | Permalink

    Touched it with a lump hammer, by all accounts! ­čśë

  4. Posted September 25, 2008 at 7:10 pm | Permalink

    I find it strikingly odd that I had a very similar scenario come in today as well. Only it was the minute hand that had somehow gotten knocked upwards and blocked the sweep second hand. Of course, the crystal was cracked and the bezel dented too. The client had good fortune on his side though, as the watch was once again ticking along strong as soon as the hands were seated correctly. A small fee for installing a new crystal and providing him with a new strap and he was off again (quite happily) in no time at all.

    It’s not too often I get a repair that easy though. There have been many other times that I could certainly have done well to have had a “little black box” too.

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