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The Parts Issue Continues

by Jordan Ficklin

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I have been out of town for a few days and of course the work piled up while I was gone. I spent most of today estimating repairs.

One of the watches I dealt with today was a Maurice Lacroix automatic that I serviced one year ago. It had stopped working and when it came to me this time the oscillating weight had separated at the rivet, and the mainspring was broken. The watch houses an ETA 2834. I can get all the parts for the movement from any parts supply house except the oscillating weight which is signed Maurice Lacroix. Of course, I phone up Maurice Lacroix so I can hear them say what I already know. They don’t sell movement parts. If I send them the watch they will want to do a full service (but it was just serviced). I was able to re-rivet the weight back together but it gave me a bit of a scare. If I had not been able to repair the weight I would have been stuck sending the watch to them and either, losing a bunch of money on the repair, or making the customer pay for the repair.

This little scenario begs the question. Do I need to refuse every watch that I can’t get parts for, even if it houses a basic ETA movement? I don’t think I can keep entirely busy repairing only the few brands that will take care of me by supplying parts.

To add to the problems I screwed up the keyless works which will give me a topic to write about tomorrow. The day ended up okay with the watch reassembled and working.

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